---
title: Send Receipts from HubSpot Workflows | Cambium
description: Send receipts from HubSpot when a deal closes or a payment lands, even to contacts who unsubscribed from marketing. Built in HubSpot's email editor.
---

[![camapps-wide](https://www.cambiumapps.com/hubfs/camapps-wide.png)](https://www.cambiumapps.com/?hsLang=en)

- [TRANSACTIONAL EMAIL](https://www.cambiumapps.com/transactional-email?hsLang=en)
  
  ## [About Transactional Email Send receipts, renewal notices and account alerts from HubSpot workflows, using emails you build in HubSpot's editor. They reach contacts who unsubscribed from your marketing email, too.](https://www.cambiumapps.com/transactional-email?hsLang=en)
  
  <https://www.cambiumapps.com/transactional-email?hsLang=en>[START FREE TRIAL](https://www.cambiumapps.com/transactional-email/install?hsLang=en)

  ### [Receipts Send a receipt when a deal closes or a payment comes in.](https://www.cambiumapps.com/transactional-email/use-cases/receipts)

  ### [Subscription Notices Renewal reminders, failed payments and plan changes.](https://www.cambiumapps.com/transactional-email/use-cases/subscription-notices?hsLang=en)

  ### [Account Notifications Welcome, access and status emails your customers need.](https://www.cambiumapps.com/transactional-email/use-cases/account-notifications?hsLang=en)

  ### [vs. HubSpot's Add-on How we compare with HubSpot's Transactional Email add-on.](https://www.cambiumapps.com/transactional-email/compare/hubspot-transactional-email-add-on?hsLang=en)

  ### [Pricing $89 a month for 1,000 emails, with 20 free sends to start.](https://www.cambiumapps.com/transactional-email/pricing?hsLang=en)

  ### [Security & Privacy How we send, what we store and how long we keep it.](https://www.cambiumapps.com/transactional-email/security?hsLang=en)

  ### [HubSpot Marketplace Visit our listing on the HubSpot Marketplace](https://www.cambiumapps.com/transactional-email/marketplace?hsLang=en)
- [VLOOKUP](https://www.cambiumapps.com/vlookup?hsLang=en)
  
  ## [About VLOOKUP Use VLOOKUP for Workflow to simplify and scale your HubSpot operations. VLOOKUP is a workflow action that allows you to use a property value from a record to look up information from an outside data source and use the information returned downstream in your workflow.](https://www.cambiumapps.com/vlookup?hsLang=en)
  
  <https://www.cambiumapps.com/vlookup?hsLang=en>[START FREE TRIAL](https://www.cambiumapps.com/vlookup/install?hsLang=en)

  ### [Features VLOOKUP is simple, yet powerful. Learn about its current and future feature set.](https://www.cambiumapps.com/vlookup#features)

  ### [HubSpot Marketplace Visit our listing on the HubSpot Marketplace](https://www.cambiumapps.com/vlookup/marketplace?hsLang=en)

  ### [Use Cases VLOOKUP's uses are only limited by your imagination.](https://www.cambiumapps.com/vlookup#use-cases)

  ### [Help & Support Learn how VLOOKUP works and get answers to many frequently asked questions.](https://www.cambiumapps.com/vlookup/help?hsLang=en)

  ### [Pricing VLOOKUP is very affordable and has no usage limitations.](https://www.cambiumapps.com/vlookup#pricing)

  ### [Partner With Us Are you a HubSpot Solution Partner interested in using VLOOKUP with your clients?](https://www.cambiumapps.com/vlookup/partnerinterest?hsLang=en)
- [HUBSPY](https://www.cambiumapps.com/hubspy?hsLang=en)
- [SERVICES](https://www.cambiumapps.com/services?hsLang=en)
- [CONTACT](https://www.cambiumapps.com/contact?hsLang=en)

 TRANSACTIONAL EMAIL FOR HUBSPOT

# Send receipts from HubSpot

When a deal closes or a payment lands, the customer should get a receipt right away, whether or not they ever subscribed to your marketing email. Cambium sends receipts you build in HubSpot's email editor, triggered by any workflow.

[INSTALL FREE](https://www.cambiumapps.com/transactional-email/install?hsLang=en)

![](https://www.cambiumapps.com/hubfs/raw_assets/public/@marketplace/kalungicom/atlas-theme/images/Dashboard.svg)

## Why receipts break in HubSpot

Most teams build the receipt as a marketing email and send it from a workflow. It works for months. Then someone who unsubscribed from the newsletter buys again, and HubSpot silently skips their receipt, because marketing email respects unsubscribes. The first you hear of it is a support ticket asking for proof of payment.

## How it works

1. Build the receipt in HubSpot's email editor, with tokens for the customer's name, company, amount, and date.
2. In the workflow, copy the deal or payment details onto the contact so the template can use them.
3. Add **Send transactional email**, pick the receipt template and your billing sender profile, and map the buyer's email.
4. Branch on the result, so a failed send creates a task for the deal owner.

The send appears on the contact's timeline. If the address bounces, the contact gets flagged as suppressed, and you'll know to ask for a new one.

## Common triggers

| Trigger | Example |
| --- | --- |
| Deal reaches Closed Won | Order confirmation with amount and terms |
| Payment recorded | Payment receipt |
| Invoice paid | Paid-in-full confirmation |

## Limits worth knowing

The base plan doesn't attach files, so the receipt goes out as the email itself. If customers need a PDF invoice, link to it from the email, or store the link in a contact property and drop it in as a token.

## Keep the receipt a receipt

A receipt with a "20% off your next order" banner stops being transactional. The AI template review will catch it and tell you which line to remove. Save the cross-sell for a separate marketing email.

[Try it with 20 free sends](https://www.cambiumapps.com/transactional-email/install?hsLang=en)

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