--- title: Send Account Notifications from HubSpot | Cambium description: Send ticket updates, onboarding milestones, and plan changes from any HubSpot workflow, on any object, from your own domain and sender profiles. --- [![camapps-wide](https://www.cambiumapps.com/hubfs/camapps-wide.png)](https://www.cambiumapps.com/?hsLang=en) - [TRANSACTIONAL EMAIL](https://www.cambiumapps.com/transactional-email?hsLang=en) ## [About Transactional Email Send receipts, renewal notices and account alerts from HubSpot workflows, using emails you build in HubSpot's editor. They reach contacts who unsubscribed from your marketing email, too.](https://www.cambiumapps.com/transactional-email?hsLang=en) [START FREE TRIAL](https://www.cambiumapps.com/transactional-email/install?hsLang=en) ### [Receipts Send a receipt when a deal closes or a payment comes in.](https://www.cambiumapps.com/transactional-email/use-cases/receipts?hsLang=en) ### [Subscription Notices Renewal reminders, failed payments and plan changes.](https://www.cambiumapps.com/transactional-email/use-cases/subscription-notices?hsLang=en) ### [Account Notifications Welcome, access and status emails your customers need.](https://www.cambiumapps.com/transactional-email/use-cases/account-notifications) ### [vs. HubSpot's Add-on How we compare with HubSpot's Transactional Email add-on.](https://www.cambiumapps.com/transactional-email/compare/hubspot-transactional-email-add-on?hsLang=en) ### [Pricing $89 a month for 1,000 emails, with 20 free sends to start.](https://www.cambiumapps.com/transactional-email/pricing?hsLang=en) ### [Security & Privacy How we send, what we store and how long we keep it.](https://www.cambiumapps.com/transactional-email/security?hsLang=en) ### [HubSpot Marketplace Visit our listing on the HubSpot Marketplace](https://www.cambiumapps.com/transactional-email/marketplace?hsLang=en) - [VLOOKUP](https://www.cambiumapps.com/vlookup?hsLang=en) ## [About VLOOKUP Use VLOOKUP for Workflow to simplify and scale your HubSpot operations. VLOOKUP is a workflow action that allows you to use a property value from a record to look up information from an outside data source and use the information returned downstream in your workflow.](https://www.cambiumapps.com/vlookup?hsLang=en) [START FREE TRIAL](https://www.cambiumapps.com/vlookup/install?hsLang=en) ### [Features VLOOKUP is simple, yet powerful. Learn about its current and future feature set.](https://www.cambiumapps.com/vlookup#features) ### [HubSpot Marketplace Visit our listing on the HubSpot Marketplace](https://www.cambiumapps.com/vlookup/marketplace?hsLang=en) ### [Use Cases VLOOKUP's uses are only limited by your imagination.](https://www.cambiumapps.com/vlookup#use-cases) ### [Help & Support Learn how VLOOKUP works and get answers to many frequently asked questions.](https://www.cambiumapps.com/vlookup/help?hsLang=en) ### [Pricing VLOOKUP is very affordable and has no usage limitations.](https://www.cambiumapps.com/vlookup#pricing) ### [Partner With Us Are you a HubSpot Solution Partner interested in using VLOOKUP with your clients?](https://www.cambiumapps.com/vlookup/partnerinterest?hsLang=en) - [HUBSPY](https://www.cambiumapps.com/hubspy?hsLang=en) - [SERVICES](https://www.cambiumapps.com/services?hsLang=en) - [CONTACT](https://www.cambiumapps.com/contact?hsLang=en) TRANSACTIONAL EMAIL FOR HUBSPOT # Send account notifications from HubSpot Account notifications tell customers something changed: a ticket moved, a user was added, a plan was upgraded, onboarding hit a milestone. They have to arrive every time, so they can't depend on marketing subscription status. Cambium sends them from any HubSpot workflow. [INSTALL FREE](https://www.cambiumapps.com/transactional-email/install?hsLang=en) ![](https://www.cambiumapps.com/hubfs/raw_assets/public/@marketplace/kalungicom/atlas-theme/images/Dashboard.svg) ## What teams send | Notification | Typical trigger | | --- | --- | | Ticket status update | Ticket moves to a new pipeline stage | | Onboarding milestone | A company or deal property changes, like "Kickoff complete" | | New user or admin added | A contact is associated with an account | | Plan or seat change | A subscription or company property updates | | Security or policy change | A one-time workflow enrollment | ## Works on any object The workflow can run on contacts, companies, deals, tickets, or custom objects. In the action, you map the email address of the contact who should get the message, such as the ticket's associated contact or the company's billing contact. Tokens fill in from that contact and their primary company. ## Example: a ticket update A ticket moves to Waiting on customer. The workflow copies the ticket subject and status onto the associated contact, then runs **Send transactional email** with the "Ticket update" template, the Support sender profile, and the associated contact's email as the recipient. If the status comes back as anything other than `sent`, it creates a task for the ticket owner. Each action sends to one recipient, with no CC or BCC. To tell both the requester and an account admin, add the action twice. ## Sent from your team, not a no-reply address Each sender profile has its own From address and reply-to. Use a support profile for ticket updates and an account-team profile for plan changes, so replies land with the people who can answer them. ## You'll know when one doesn't land Sends, bounces, and spam complaints show on the contact's timeline. The workflow action returns a status, so you can branch on a failure and create a task. Hard-bounced addresses are suppressed automatically, and the contact is flagged, so your team can ask for a better email. [Try it with 20 free sends](https://www.cambiumapps.com/transactional-email/install?hsLang=en) © 2026 Cambium Apps | [Terms](https://www.cambiumapps.com/terms?hsLang=en) | [Privacy Policy](https://www.cambiumapps.com/privacy?hsLang=en)