--- title: Transactional Email Features for HubSpot | Cambium description: "Send transactional email from any HubSpot workflow: automatic content review, your own sending domain, deliverability guardrails, send status and a send log." --- [![camapps-wide](https://www.cambiumapps.com/hubfs/camapps-wide.png)](https://www.cambiumapps.com/?hsLang=en) - [TRANSACTIONAL EMAIL](https://www.cambiumapps.com/transactional-email?hsLang=en) ## [About Transactional Email Send receipts, renewal notices and account alerts from HubSpot workflows, using emails you build in HubSpot's editor. They reach contacts who unsubscribed from your marketing email, too.](https://www.cambiumapps.com/transactional-email?hsLang=en) [INSTALL FREE](https://www.cambiumapps.com/transactional-email/install?hsLang=en) ### [Features Everything the app does, from workflow to inbox.](https://www.cambiumapps.com/transactional-email/features?hsLang=en) ### [HubSpot Marketplace Visit our listing on the HubSpot Marketplace](https://www.cambiumapps.com/transactional-email/marketplace?hsLang=en) ### [Use Cases Send any transactional content such as  receipts, renewal notices and account emails.](https://www.cambiumapps.com/transactional-email/use-cases?hsLang=en) ### [Security & Privacy How we send, what we store and how long we keep it.](https://www.cambiumapps.com/transactional-email/security?hsLang=en) ### [Pricing $89 a month for 1,000 emails, with 20 free sends to start.](https://www.cambiumapps.com/transactional-email/pricing?hsLang=en) ### [Help & Support Learn how Transactional Email works and get answers to many frequently asked questions.](https://help.cambiumapps.com/) ### [vs. HubSpot's Add-on How we compare with HubSpot's Transactional Email add-on.](https://www.cambiumapps.com/transactional-email/compare/hubspot-transactional-email-add-on?hsLang=en) - [VLOOKUP](https://www.cambiumapps.com/vlookup?hsLang=en) ## [About VLOOKUP Use VLOOKUP for Workflow to simplify and scale your HubSpot operations. VLOOKUP is a workflow action that allows you to use a property value from a record to look up information from an outside data source and use the information returned downstream in your workflow.](https://www.cambiumapps.com/vlookup?hsLang=en) [START FREE TRIAL](https://www.cambiumapps.com/vlookup/install?hsLang=en) ### [Product Info VLOOKUP is simple, yet powerful. Learn about VLOOKUP, its current and future feature set, and popular Use Cases.](https://www.cambiumapps.com/vlookup?hsLang=en) ### [HubSpot Marketplace Visit our listing on the HubSpot Marketplace](https://www.cambiumapps.com/vlookup/marketplace?hsLang=en) ### [Pricing VLOOKUP is very affordable and has no usage limitations.](https://www.cambiumapps.com/vlookup#pricing) ### [Partner With Us Are you a HubSpot Solution Partner interested in using VLOOKUP with your clients?](https://www.cambiumapps.com/vlookup/partnerinterest?hsLang=en) ### [Help & Support Learn how VLOOKUP works and get answers to many frequently asked questions.](https://help.cambiumapps.com/vlookup-overview) - [SERVICES](https://www.cambiumapps.com/services?hsLang=en) - [CONTACT](https://www.cambiumapps.com/contact?hsLang=en) FEATURES # Everything you need to send transactional email from HubSpot Cambium Transactional Email turns a HubSpot workflow step into a receipt, renewal notice or account email, sent from your own domain with deliverability guardrails built in. [INSTALL FREE](https://www.cambiumapps.com/transactional-email/install?hsLang=en) ![The Send transactional email workflow action with a template and sender profile chosen, beside the order receipt email it sends](https://www.cambiumapps.com/hubfs/transactional-email/te-feature-send-from-workflows.png) ## Send transactional email from any HubSpot workflow Add the **Send transactional email** action to a contact, company, deal, ticket or custom-object workflow. Pick an approved template and a sender profile, and each contact the action targets gets one personalized email from your own domain. In a contact workflow that's the enrolled contact; in other workflows, set the target to the associated contacts. No developer, no API keys, no separate email provider. ![The Send transactional email workflow action with a template and sender profile chosen, beside the order receipt email it sends](https://www.cambiumapps.com/hs-fs/hubfs/transactional-email/te-feature-send-from-workflows.png?width=760&height=428&name=te-feature-send-from-workflows.png) ## Automatic transactional content review Every template version is reviewed before it can send, so promotional content never goes out as transactional email. When something is flagged, you see the exact passage, why it reads as promotional and a suggested fix. Only approved templates appear in the workflow action, and unsubscribe and preference links are removed automatically. ![A template flagged as promotional, with each flagged passage, the reason and a suggested fix](https://www.cambiumapps.com/hs-fs/hubfs/transactional-email/te-feature-content-review.png?width=760&height=428&name=te-feature-content-review.png) ## Your own authenticated sending domain Send from a domain you own, such as notify.yourcompany.com. Copy the DKIM, MAIL FROM and DMARC records into your DNS, or click **Send instructions to IT** to email them to whoever runs it. Every record is checked automatically, and the app shows each one's status as it verifies. ![The sending domain setup with each DNS record, its check status and the Send instructions to IT button](https://www.cambiumapps.com/hs-fs/hubfs/transactional-email/te-feature-sending-domain.png?width=760&height=428&name=te-feature-sending-domain.png) ## Deliverability guardrails, on by default Each account sends with its own isolated sending reputation, so another customer's bounces and complaints never pause your account. [Warm-up](https://help.cambiumapps.com/how-warm-up-works) raises your daily limit on a set schedule over your first 30 days live. Hard bounces, spam complaints and three soft bounces in a row suppress the address automatically, and sending pauses and alerts you if bounce or complaint rates climb. No address gets more than 10 emails in 24 hours, and App Home shows usage, sending status and domain health at a glance. ![App Home showing usage against the plan, warm-up progress and domain health](https://www.cambiumapps.com/hs-fs/hubfs/transactional-email/te-feature-guardrails.png?width=760&height=428&name=te-feature-guardrails.png) ## Branch on the result of every send The action returns a send status, message ID and error code your workflow can branch on: create a task when an address is invalid, notify a teammate, or carry on. Emails sent to a contact show as Sent, Bounced or Complaint events on their timeline, and three contact properties record suppression and the last email sent. Failures show their reason in the workflow history. ![A workflow branching on Send status, a Transactional Email event on a contact timeline, and a workflow history entry showing why an email was not sent](https://www.cambiumapps.com/hs-fs/hubfs/transactional-email/te-feature-branch-and-track.png?width=760&height=428&name=te-feature-branch-and-track.png) ## A searchable send log Find any send from the last 45 days on App Home by recipient email or message ID, and see whether it was delivered, bounced, suppressed or queued, with the reason. The log keeps details about each send, never the email's content. ![The send log listing recent sends with their recipient, template, status and message ID](https://www.cambiumapps.com/hs-fs/hubfs/transactional-email/te-feature-send-log.png?width=760&height=428&name=te-feature-send-log.png) ## Also included - **Sender profiles**: a from name, a from address on your domain and a reply-to. Keep several and mark one as the default. - **Personalization tokens**: any contact property, plus properties of the contact's primary company. - **Super Admin-only settings**: anyone can view Settings; only HubSpot Super Admins can change templates, senders, the domain or billing. - **Alerts by email**: usage, review failures, pauses, DNS and billing alerts go to the people you choose. - **A free sandbox**: 20 real sends from our sandbox address, to any recipient, with no card and no DNS. - **An EU app**: Transactional Email (EU) stores your data and sends your email from the EU. ## Start with 20 free sends Install, build a template and send a real email from a workflow before you set up DNS or enter a card. When you go live, it's $89 a month for 1,000 emails. [See pricing](https://www.cambiumapps.com/transactional-email/pricing?hsLang=en) · [Install free](https://www.cambiumapps.com/transactional-email/install?hsLang=en) FAQ ## Questions about features ### Which workflows can use the action? Contact, company, deal, ticket and custom-object workflows, in any HubSpot Professional or Enterprise hub that includes workflows. In a contact workflow it emails the enrolled contact. In the others, set the action's target to the associated contacts and each one gets their own email. ### Can I send attachments? Not today. Each email is built from a HubSpot email template, so link to files instead, for example a receipt or invoice hosted in your billing system. ### Can I send to someone who isn't a contact? Yes. Set **Recipient email** to a property that holds the address, such as an order's billing email. Leave it blank in normal use. If the recipient isn't a HubSpot contact, contact tokens are left empty and nothing goes on a timeline. Each email goes to one recipient, with no CC or BCC. ### Who can change settings? Only HubSpot Super Admins can change sender profiles, the sending domain, templates, billing and alert recipients. Everyone else sees Settings as view only. Anyone who can edit workflows can add the **Send transactional email** action. © 2026 Cambium Apps | [Terms](https://www.cambiumapps.com/terms?hsLang=en) | [Privacy Policy](https://www.cambiumapps.com/privacy?hsLang=en)